Headquarters: Zurich, Switzerland
URL: https://amazee.io
Cloud Support Engineer – Remote (Americas)
Location:
This is a remote position, although we require an Americas time zone for your working hours
Supporting client onboardings onto our web operations services and platform
Working closely with our Platform team on deployments, and deep diving into cloud engineering topics
Replicating bugs and errors, where possible fixing them, and escalating when needed.
Performing client trainings, and post onboarding support via slack or e-mail
Documenting, and testing new features & updates
Further learning, and advocating DevOps methods and processes
Monitoring the stability of our hosting environment
Improve our internal and public documentation
On call work during working hours
Communicating via gifs and emojis
Curiosity. Cloud engineering evolves, and curiosity will be key to learning new skills, keeping them sharp, and researching and solving unexpected issues
A friendly and collaborative nature
Understanding of Docker, Docker Compose, Kubernetes, or microservices in general
Experience working within CLI environments
Understanding and belief in Agile and DevOps methodologies
An interest in learning Ansible, PHP, Javascript or Golang, and general professional development
Comfort communicating and documenting in English
A fully distributed team of creative colleagues in a flat, open and transparent organization – Meet the team, read our handbook, or check out what our team has to say about working at amazee.io on Comparably!
Flexible working hours, and time off in lieu when you work overhours
Fully Remote working
5 paid days off a year for conference attendance or education related commitments
An annual education benefit of 1,500 USD or equivalent to dedicate to your professional development
An annual wellbeing benefit of 500 USD or equivalent to dedicate to your physical or mental health
A connectivity benefit of 100 USD or equivalent a month, to help with internet/data costs
Your own annual tech budget, with full initial setup provided
Sweet, sweet Swag – Hoodies and other goodies
amazee.io Quest! – After 3 years, you’ll get 3 weeks paid off work to undertake a profound personal goal, or undertake a bucket list type challenge
To apply: https://weworkremotely.com/remote-jobs/amazee-io-cloud-support-engineer-americas
