Headquarters: Germany
URL: https://narvaapps.com
Competitive salary and performance based bonus
Work in international setup and remote first company
Fully remote (work from home or wherever you feel comfortable)
Flexible work hours
Work with highly motivated and experienced yet supportive team
Opportunity to learn and grow within the company in different roles (e.g. SEO, digital marketing, content and product management)
Remote work gears and gym membership to keep you in healthy shape
Provide first level support for our Jira & Confluence apps
Help customers to debug, troubleshoot and fix issues
Answer questions raised via our support channels
Collect feedback, feature requests and app reviews from customers
Collaborate with developers to get deeper understanding of the products and share customer feedback
Write detailed documentation, how-to guides, articles and create other helpful contents
University degree
Tech savvy, IT knowledge and always eager to learn and help
Fluent in written and spoken English
At least a year working experience in software support, product management, QA or related role
To apply: https://weworkremotely.com/remote-jobs/narva-software-customer-success-support-b2b-apps